Privacy Policy

Ryans Jewellers are committed to protecting our customers privacy at all levels.  We will always keep your information private and confidential and will not share, lend or ever sell any of your information with any third parties.  This Policy does not extend to links to other sites within our Website. 

Your personal information will only be used to process purchases and to update you of products or special offers.  You may subscribe or unsubscribe from our mailing list at any time and we will provide an unsubscribe facility on all mailings.  

 

Our Commitment To Data Security 
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical and technical procedures, including staff training and awareness to safeguard and secure the information we collect online.  We review these measures regularly and remain PCI compliant on a yearly basis.

 

The Type of Information We Collect
The main information we will collect from you is 

  • first name
  • second name
  • email address 
  • credit/debit card details (to allow us to process payments only)
  • details of goods and services purchased while using our Website and fulfilment of your orders including the time and date of purchase, the goods you purchase from us and delivery addresses you use

What we do with the information we gather
We require this information to process an order and/or to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information that we think you may find interesting using the email address that you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
We may use the information to customise the website according to your interests.

 

The Security of Payments
Stripe is the payment gateway used on Ryans Jewellers E-Commerce Site.  We do not hold/store any credit card information to guarantee your shopping security.  We will only use the information to the extent necessary to complete that order.

 

Right of Access to your information 
Under section 4 of the Data Protection Act, a person has a right to access information kept on file and or have it corrected – please send us a request in writing and we will furnish you with that information or correct that information in accordance with the Data Protection Act of 1988 and 2003.  

 

Cookies
What is a cookie?
A cookie is a block of data that a web server places on a user's PC. Typically, it is used to ease navigation through the site. However, it is also a useful means of the website identifying the user, tracking the user's path through the site, and identifying repeat visits to the site by the same user (or same user's machine). This can then lead to a website owner being able to profile an individual user's browsing habits - and all potentially done without the knowledge, or consent, of the user.  It's not harmful to your computer, mobile phone or other device like a virus or other malicious code.

How do we use Cookies?
We use cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website.   We only collect information we feel is essential for you to use our Website efficiently and to improve services for you.

 

How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at +353 610417828 or send an email [email protected] 

If you continue to use our Website this indicates to us that you consent to the above Policy.