Terms & Conditions


We Reserve the right to change the Terms and Conditions at any time, and by using this website, you are deemed to have accepted Ryans Jewellers terms and conditions.
Please note that the information on this page relates to www.ryansjewellers.ie website.  If you have a query in relation to our Store policies then please contact the shop at 00353 (061) 417828.  Our Opening Hours are 9am-5pm Monday to Saturday.

 

General

1.    Photography
Bear in mind the images on this site are for illustration purposes only.  We try to ensure that photographs on the website accurately reflect a piece of jewellery, however pictures & reality may differ.  Colours of Diamonds cannot be guaranteed due to differences between photography qualities, resolution differences on computers, tablets etc.

2.    Availability of Stock
All products are subject to availability.  At times of the year such as Christmas and special occasions, we ask customers to be patient and allow for inaccuracies in the stock levels communicated. 

3.    Errors
We will endeavor to always have information, prices and content on our website correct at all times, however, any typographical errors or omissions in any text will have no liability on our part.

4.    Social Media
The opinions expressed by Ryans Jewellers on our social media pages are our own, & again we will try to ensure accuracy at all times, however we take no responsibility for any offensive posting by others on our social media pages or others expressing opinions outside of Ryans Jewellers Ltd. Personnel.

5.    Ownership
All goods are the property of Ryans Jewellers until full payment has been received.

 

Payment
We accept all major credit cards, however we do not accept cheques.


Pricing
We reserve the right to change prices and charges whenever it becomes necessary. All prices mentioned are in € and are inclusive of 23% VAT.

 

Limitation as to Damages
The Company shall not in any way be responsible for any damage or any indirect loss caused by products arriving late or damaged. By shopping online with us you accept these terms and conditions. 

 

Cancellation
You as the customer have a right to cancel an order but not after it has been sent to you. If the cancellation has come through to us after the order has been dispatched, then you the customer is responsible for the cost of sending it back to us, at which time, we can arrange an exchange or refund for you, providing it is returned in the same saleable condition as when purchased and is with all original documentation, receipts etc.

 

Returns
We understand that occasionally you may wish to return items.   Exchange or refund is not allowed if an item has been specially made to order or personalised to your requirements.   Ryans Jewellers will not accept returns for earrings due to hygiene reasons.  This does not affect your statutory rights.

Your order will be eligible for exchange only should you wish to change your mind, (excluding any shipping/postal charges) provided you do so within the 14 working day cooling-off period. Please make sure it is accompanied by the original sales receipt. All items returned for exchange or refund will be subject to a thorough examination of condition. The company reserves the right to refuse all returned items if deemed not to be in the same perfect condition supplied to the customer.

 

Faulty Items
If you have to return an item due to a manufacturing fault, you will be entitled to a refund of the price paid for the goods, however we must inspect that item to ensure its fault before any refund can be made.  and on the notion that there has been no error on our part, we will refund the price paid for the goods only.  Refunds will be issued to the original form of tender.

 

Please return any items to Ryans Jewellers, 44 Roches St. Limerick